Need to cancel your Pelle Pelle Jacket order? Learn about our cancellation policy and fees. Act fast for a full refund!

Track Your Pelle Pelle Jacket Order – Fast & Easy!

We understand that plans can change. If you need to cancel your Pelle Pelle Jacket order, here’s what you need to know:

  • Cancellation Window: You have 24 hours after receiving your order confirmation email to cancel for a full refund.
  • Cancellation After 24 Hours: Cancellation requests received after 24 hours but within 48 hours of order placement will incur a 35% cancellation fee.
  • Cancellation After 48 Hours: Unfortunately, cancellations requested after 48 hours cannot be processed. However, you can still return your unwanted item within 7 days of receiving it for a full refund (minus return shipping costs).

How to Cancel Your Order:

For a smooth cancellation process, please contact our friendly customer support team within the specified timeframe using one of the following methods:

Refunds:

  • Once your cancellation is confirmed, you’ll receive a refund (minus applicable fees) within 3-8 business days to your original payment method.
  • Please provide your valid bank account information via email or phone for a faster refund process. 

Key Takeaways:

  • Contact us within 24 hours for a full refund on cancellations.
  • Cancellations after 24 hours may incur fees.
  • Explore our 7-day hassle-free return policy for unwanted items.

We’re always happy to help! If you have any questions about our cancellation policy, don’t hesitate to contact our customer support team.